Technical Product Consulting team

Meet the experts at your service

UPM Raflatac’s new Americas Technical Product Consulting team is dedicated to helping companies choose the right label stock products to meet their needs. The industry is constantly changing, and this group of experts is readily available to offer targeted support and expertise.

Altogether, our knowledgeable team has over 125 years of industry experience. Keep reading to learn more about who they are and where they come from!

​Megan Letarte, Technical Product Consulting Manager

Megan has over 30 years of experience in the pressure sensitive and paper industries. She began her career working for a paper manufacturer but then moved into the world of label stock. From there, she managed a label converting factory for 14 years before returning to the pressure sensitive materials business. Megan’s label converting experience has brought a different perspective to UPM Raflatac, and when she dons her “customer hat”, she becomes the voice of the customer inside the company. In her first role with UPM Raflatac, she served as the Product Manager for thermal transfer and direct thermal label stocks, and she was able to incorporate her converting knowledge to expand her role to include technical marketing. Therefore, it was a natural move for Megan to lead UPM Raflatac’s newly-developed Technical Product Consulting team.
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​Dan Cary, Technical Product Consultant

Dan has 28 years of label converting experience in a variety of roles, ranging from press operations to product management, technical management and plant management – and he previously served in a technical support role at another pressure sensitive manufacturer. His experience covers all aspects of the pressure sensitive industry, as he has worked directly with press manufacturers, OEMs and end-users. Dan also has extensive experience with press converting both film and paper materials. Since joining the company in 2013, he has been on the road supporting the UPM Raflatac sales team and customers with technical issues and training. Dan is based in Tulsa, Oklahoma.
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​Ravi Rattiram, Technical Product Consultant 

Ravi joined UPM Raflatac in 2014 in his current role as Technical Product Consultant. He is based in Central Pennsylvania, but mostly stays on the road working directly with customers and end-users to improve the performance of our products on-press and in-application. Ravi has been working in the printing and pressure sensitive industry for 15 years in a variety of roles. Most recently, he held positions with two different converting companies as part of their Technical and Product Development departments, where he worked with a majority of the material suppliers and a variety of end-users in the food, spirits, beverage and home and personal care markets.
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​Juan Andrade, Application Engineer

Juan-2.jpgJuan has 23 years in the pressure sensitive industry, and 13 of those were spent working in a technical role at UPM Raflatac. In his previous role as Quality Engineer, he researched root causes for converting and application issues specifically related to films. Prior to joining UPM Raflatac, Juan worked on presses at a local label converter. His experience running presses is invaluable in understanding the details around customer needs. Juan graduated from two programs and is currently continuing his education at AB Tech Community College.
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​Ben Flack, Application Engineer

Ben joined UPM Raflatac in 2014 as an Application Engineer. His previous five years of experience as a manager in converting and printing plants allows him to discuss and understand all aspects of the converting world, including papers, films, inks adhesives and converting processes. He credits the beginning of his knowledge and expertise to the experience gained while obtaining his Bachelor of Science degree in Printing and Graphic Communication from Clemson University.
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​Eric Owen, Application Engineer

Eric has 14 year of experience in the pressure sensitive industry, nine of which have been spent working for UPM Raflatac in a technical role. Eric’s previous position as Quality Engineer at the company’s Label Solutions Center allowed him to increase his knowledge of specials products capabilities. His prior experience in polymers and adhesives supports his ability to identify the correct products for customer applications as well as understand the issues customers face every day. Eric attended North Carolina State University, where he studied chemical engineering.
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​Lisa DeCarlo, Application Support Technician

Lisa has been working for UPM Raflatac for the past 10 years. During her time with the company, she has held multiple positions, beginning in production and then moving into more technical roles. She previously worked in UPM Raflatac’s R&D department, where she helped Product Managers evaluate the product capabilities. Lisa currently performs all customer lab requests and is meticulous in her testing and evaluations. Her prior experience has always involved the quality side of manufacturing, which makes her an essential part of Technical Product Consulting team.

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 Contact us

Contact a member of our team at
1​-866-294-841​2​ ​or email us
americas.support@upmraflatac.com.

Need help? Submit y​our question below for technical support. ​​​​​